

A New Chapter at MelroseWakefield Hospital: Meet President and CEO, Jada Burnett


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MelroseWakefield Hospital is entering a new era with the appointment of Jada Burnett as its President and CEO, effective October 23rd. Replacing Leslie Rich, who served in the role for over two decades, Burnett brings a wealth of experience and a fresh perspective to lead one of Massachusetts’ leading community hospitals. This transition marks not just a change in leadership but also an opportunity to build upon the hospital's strong foundation while embracing future challenges and opportunities within the evolving healthcare landscape.
Burnett arrives from Baystate Health in Springfield, Massachusetts, where she most recently served as Senior Vice President for Regional Operations. Her career spans over 25 years in healthcare administration, demonstrating a consistent track record of leadership, strategic planning, and operational excellence. Prior to her role at Baystate, Burnett held various leadership positions at UMass Memorial Health Care, including Executive Director of Ambulatory Services and Chief Operating Officer for Fallon Clinic. This extensive experience across different healthcare settings provides her with a broad understanding of the complexities facing hospitals today.
The appointment comes after an extensive national search conducted by Wellforce, the parent organization of MelroseWakefield Hospital. The selection committee emphasized Burnett’s commitment to community health, her focus on patient-centered care, and her ability to foster collaboration within teams – qualities deemed essential for leading a vital institution like MelroseWakefield.
“We are thrilled to welcome Jada Burnett as the new President and CEO of MelroseWakefield Hospital,” stated Dr. Richard Serino, Chairman of the Board of Trustees at Wellforce. “Her proven leadership skills, deep understanding of healthcare operations, and dedication to community engagement make her an ideal fit for our organization.”
Leslie Rich’s departure after 23 years leaves a significant legacy. Under her guidance, MelroseWakefield Hospital has consistently been recognized for its quality care and commitment to the local community. The hospital expanded services, invested in technology upgrades, and strengthened partnerships with other healthcare providers. Rich's leadership was instrumental in navigating numerous challenges, including economic downturns and evolving regulatory requirements. Her departure is bittersweet, but the board expressed confidence that Burnett will build upon her successes.
Burnett’s vision for MelroseWakefield Hospital centers around several key priorities. She intends to focus on enhancing patient experience by further integrating technology and streamlining processes. This includes exploring opportunities to expand telehealth services and improve access to care for underserved populations within the community. Recognizing the critical role of a strong workforce, Burnett also plans to prioritize employee engagement and professional development, fostering a supportive and rewarding work environment.
Furthermore, Burnett intends to strengthen MelroseWakefield’s position as a regional leader in specialized areas like cancer care and orthopedic services. She aims to build upon existing partnerships with other healthcare providers while exploring new collaborations to expand the hospital's reach and impact. A key component of her strategy involves actively engaging with the community to understand their needs and tailor services accordingly.
“I am honored to join the MelroseWakefield Hospital team and become a part of this vibrant community,” Burnett stated in a press release. “MelroseWakefield has a well-deserved reputation for providing exceptional care, and I’m excited to work alongside our dedicated physicians, nurses, and staff to build upon that legacy.”
The transition period will involve close collaboration between Rich and Burnett to ensure a smooth handover of responsibilities. The hospital anticipates a series of community events in the coming months to formally introduce Burnett to patients, employees, and local stakeholders. These events will provide opportunities for residents to meet the new leader and learn more about her vision for MelroseWakefield Hospital’s future.
The arrival of Jada Burnett signals an exciting chapter for MelroseWakefield Hospital. Her experience, coupled with a clear focus on patient-centered care, community engagement, and operational excellence, positions her well to lead the hospital into a period of continued growth and innovation. The community can expect a leader committed to upholding the high standards of quality and compassion that define MelroseWakefield Hospital.