Fri, March 27, 2026
Thu, March 26, 2026

Senior Living Shift Leaves Residents Facing Medigap Coverage Denials

By Amelia Hayes, Investigative Health Correspondent

Friday, March 27th, 2026 - A quiet crisis is brewing within the senior living community, as an increasing number of facilities transition from accepting Medicare Advantage plans back to Original Medicare. While seemingly a positive shift towards financial stability for the facilities themselves, this change is leaving a growing number of residents stranded and facing the denial of crucial Medigap coverage they've held for years. The problem, experts warn, is not simply an inconvenience but a potentially significant financial and healthcare burden for vulnerable seniors.

For decades, many senior living facilities opted for Medicare Advantage due to the initially higher reimbursement rates offered by these private plans. However, that financial benefit came with a trade-off: increased financial risk for the facilities themselves. Medicare Advantage plans often require facilities to absorb more of the cost of care, creating unpredictable budgeting challenges. In recent years, as healthcare costs continue to rise and the risk associated with Advantage plans becomes less appealing, facilities have begun to gravitate back towards the predictability of Original Medicare, which operates on a fee-for-service model.

This return to Original Medicare, while financially prudent for the facilities, is triggering a cascade of complications for residents who rely on Medigap plans to supplement their Original Medicare coverage. Medigap policies are designed to cover the "gaps" in Original Medicare - deductibles, copayments, and other out-of-pocket expenses. A critical condition of many Medigap policies is that the insured individual resides in a facility that accepts Original Medicare. When a facility switches payment systems, Medigap insurers are interpreting this as a change in acceptance, leading to widespread coverage denials for new enrollments and, shockingly, even for long-term policyholders.

"We're seeing a concerning pattern," explains Paul Rucci, a senior healthcare attorney with Russo, Shea & Kranjeski. "Residents who have faithfully paid their Medigap premiums for years are suddenly being informed that their coverage is no longer valid simply because their facility changed how it bills Medicare. We've been absolutely inundated with calls from panicked residents and their families." Richard Coe, of Coe & Fitzgerald, echoes this sentiment, stating, "We've had instances where residents are being told they can't remain enrolled in their Medigap plans. It's a very frustrating situation for residents who believed they had guaranteed coverage for the rest of their lives."

The legal basis for these denials stems from the Medigap insurers' contractual right to assess and maintain eligibility criteria. While technically within their rights, the practice is drawing criticism for penalizing residents for a business decision made by the facility. The result? Residents are forced to abandon their Medigap plans and revert to Original Medicare alone, which leaves them exposed to significantly higher out-of-pocket healthcare costs.

"It's a significant change," Rucci emphasizes. "Original Medicare leaves a lot more to be paid out of pocket. For seniors on fixed incomes, these unexpected expenses can be devastating." The financial impact can range from hundreds to thousands of dollars annually, depending on individual healthcare needs. This also creates a two-tiered system within senior living facilities, where some residents have comprehensive coverage while others are left vulnerable.

The Centers for Medicare & Medicaid Services (CMS) are aware of the growing issue, but a clear solution remains elusive. While CMS acknowledges the concerns, their guidance to residents is largely limited to understanding their rights and exploring options, placing the onus on individuals to navigate a complex and confusing system. Some states are beginning to investigate the practice, but a nationwide regulatory response is still needed.

What can residents do?

  • Review your Medigap policy: Understand the specific requirements regarding facility acceptance of Original Medicare.
  • Contact your insurer: Immediately inquire about your coverage status if your facility is switching to Original Medicare.
  • Contact CMS: File a complaint with the Centers for Medicare & Medicaid Services ([ https://www.cms.gov/ ]).
  • Seek legal counsel: Consult with a healthcare attorney specializing in Medicare issues.
  • Explore state resources: Check if your state insurance department is investigating this issue.

The situation demands greater transparency from Medigap insurers and a proactive response from CMS. Failing to address this growing crisis risks leaving a vulnerable population financially insecure and potentially compromising their access to necessary healthcare.


Read the Full Press-Telegram Article at:
[ https://www.presstelegram.com/2026/03/23/senior-living-in-switching-to-original-medicare-beware-of-medigap-plan-refusals/ ]