Health & Fitness
Health and Fitness
Health and Fitness
Wed, February 25, 2009
Tue, February 24, 2009 Health Net Announces New Enterprise-Wide Quality Office
LOS ANGELES--([ BUSINESS WIRE ])--Health Net, Inc. (NYSE: HNT) today announced that it has consolidated all of the company's quality initiatives under a new enterprise-wide quality office led by Ray Nan Berry, the company's newly appointed chief quality officer.
In addition to her expanded responsibilities, Berry will continue to lead the Quality Office to support Health Net Federal Services, LLC (HNFS) and will report directly to the president of HNFS on its Quality Management/Quality Improvement program.
"Delivering the highest level of quality to our customers is Health Net's most important goal," said Jim Woys, chief operating officer. "By bringing all of our quality activities under one office, we can better leverage the best practices of our business units to ensure our customers receive the highest level of services and solutions."
Under Berry's leadership, the office will develop an enterprise-wide, process-based system of quality management with clear accountability and performance metrics. Using a framework based on national and international standards of excellence, the company will work to ensure that it exceeds performance standards and customer and regulatory requirements, while achieving well-defined program objectives to serve customers.
For the past five years, Berry served as vice president of Quality for HNFS, where she developed and led HNFS' current quality program. She began her career with the company at Health Net's predecessor company, Foundation Health Corporation, serving in various roles related to pharmacy operations. Berry is a registered pharmacist and received her bachelor of pharmacy degree from the University of Texas at Austin.
"Ray Nan's leadership of Health Net Federal Services' quality program has been exceptional, and I believe she can leverage that same expertise and determination to this critical function enterprise-wide at Health Net," said Woys. "HNFS has worked hard to earn its remarkably high customer satisfaction scores, and much of that success can be attributed to its strong quality program."
About Health Net
Health Net, Inc. is among the nation's largest publicly traded managed health care companies. Its mission is to help people be healthy, secure and comfortable. The company's health plans and government contracts subsidiaries provide health benefits to approximately 6.7 million individuals across the country through group, individual, Medicare, Medicaid and TRICARE and Veterans Affairs programs. Health Net's behavioral health subsidiary, MHN, provides mental health benefits to approximately 6.9 million individuals in all 50 states. The company's subsidiaries also offer managed health care products related to prescription drugs, and offer managed health care product coordination for multi-region employers and administrative services for medical groups and self-funded benefits programs.
For more information on Health Net, Inc., please visit the company's Web site at [ www.healthnet.com ].
Cautionary Statements
All statements in this press release, other than statements of historical information provided herein, may be deemed to be forward-looking statements and as such are subject to a number of risks and uncertainties. These statements are based on management's analysis, judgment, belief and expectation only as of the date hereof, and are subject to uncertainty and changes in circumstances. Without limiting the foregoing, statements including the words "believes," "anticipates," "plans," "expects," "may," "should," "could," "estimate," "intend" and other similar expressions are intended to identify forward-looking statements. Actual results could differ materially due to, among other things, rising health care costs, negative prior period claims reserve developments, additional investment portfolio impairment charges, changes in the economy, volatility in the financial markets, trends in medical care ratios, unexpected utilization patterns or unexpectedly severe or widespread illnesses, membership declines, rate cuts affecting our Medicare or Medicaid business, issues relating to provider contracts, litigation costs, regulatory issues, operational issues, health care reform and general business and market conditions. Additional factors that could cause actual results to differ materially from those reflected in the forward-looking statements include, but are not limited to, the risks discussed in the "Risk Factors" section, included within the company's most recent Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements. The company undertakes no obligation to publicly revise any of its forward-looking statements to reflect events or circumstances that arise after the date of this release.
