N※N

Virginia AG Warns Gym-Goers: Know Your Rights

  //health-fitness.news-articles.net/content/2026/ .. irginia-ag-warns-gym-goers-know-your-rights.html
  Published in Health and Fitness on Friday, January 9th 2026 at 14:16 GMT by WTKR

RICHMOND, Va. - January 9, 2026 - With New Year's resolutions firmly in place for many Virginians, Attorney General Jason Miyares' Consumer Protection Section is issuing a critical reminder: understand your rights before signing up for a gym membership. As fitness centers across the Commonwealth ramp up promotional offers and new member incentives, the potential for confusing contracts and unfair practices increases.

The Attorney General's office has seen a consistent stream of complaints related to gym contracts, ranging from unexpected automatic renewals to hefty cancellation fees. To proactively protect consumers, the Consumer Protection Section is highlighting key provisions of Virginia law designed to safeguard those committing to a healthier lifestyle.

The Three-Day Cooling Off Period: Your Immediate Escape Route

Virginia law mandates a crucial three-day "cooling off" period for gym contracts. This means that, regardless of the reason, consumers have the right to cancel their membership within 72 hours of signing without incurring any penalties. This is a critical safeguard against impulse decisions made in the enthusiasm of a new year, or after a persuasive sales pitch. Consumers should document the date of signing and method of cancellation (certified mail is recommended) to provide proof of compliance with the three-day window.

Automatic Renewal Clauses: A Hidden Trap for Unwary Members

A significant source of consumer complaints revolves around automatic renewal clauses. These clauses, designed to automatically extend a gym membership for another term, are perfectly legal - but only if they adhere to strict legal requirements. Virginia law demands that any such clause be "clear, conspicuous, and reasonably understandable." This means the renewal terms must be presented in a way that a typical consumer can easily notice and comprehend.

Specifically, the contract must clearly state:

• The renewal terms: How long the renewal period lasts.
• The renewal price: The amount you will be charged upon renewal.
• How to cancel: Detailed instructions on how to opt-out of the automatic renewal before it occurs.

If a gym contract fails to meet these disclosure requirements, the automatic renewal clause is deemed unenforceable. This means the gym cannot charge you for a renewal period that wasn't properly disclosed. Consumers who have been improperly charged due to a deficient automatic renewal clause are entitled to a refund.

Beyond the Basics: Key Considerations Before You Sign

Attorney General Miyares urges consumers to go beyond simply knowing their legal rights and adopt a proactive approach to evaluating gym contracts. "Don't be afraid to ask questions and demand clarification on anything you don't understand," he stated. "A gym membership is a financial commitment, and you deserve to be fully informed before making that commitment."

Here's a checklist for potential gym members:

• Contract Length: Understand the duration of the contract. Some gyms offer long-term contracts (e.g., 12 months, 24 months) which can be difficult to break without penalty.
• Cancellation Policy: Scrutinize the cancellation policy. What fees are associated with cancellation? Are there any restrictions or conditions? Are there circumstances under which you can cancel without penalty (e.g., relocation, medical reasons)?
• Fees: Be aware of all potential fees, including initiation fees, monthly dues, annual fees, and cancellation fees.
• Facility Access: Confirm what facilities and services are included in your membership. Are there restrictions on access (e.g., peak hours, specific classes)?
• Guest Policies: Understand the rules regarding guests. Can you bring a guest? Is there an additional charge?

Reporting Unfair Practices

If you believe a gym has violated your rights under Virginia law, the Attorney General's Consumer Protection Section encourages you to file a complaint online at [ https://www.virginiaattorneygeneral.gov/consumer-protection/ ]. Your complaint will be reviewed by a consumer protection specialist, and the office may investigate the matter further.

By being informed and proactive, Virginians can protect themselves from unfair or deceptive practices and focus on achieving their fitness goals with confidence.