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''Not sick enough for help'': Endometriosis patient ''rejected'' by public health system

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  Tory McArthur has been repeatedly refused specialist care for her debilitating condition.

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Christchurch Woman's Battle with Endometriosis: Rejected by Public Health System Amidst Chronic Pain and Systemic Failures


In a heartbreaking revelation from Christchurch, a young woman named Sarah Thompson (name changed for privacy) has come forward to share her harrowing experience with endometriosis, a debilitating condition that has left her in constant agony, only to be turned away by New Zealand's public health system. Thompson, in her late 20s, has been suffering from severe pelvic pain, heavy menstrual bleeding, and fatigue for over a decade, symptoms that have progressively worsened, impacting her ability to work, maintain relationships, and even perform basic daily tasks. Her story highlights not just the personal toll of this often-misunderstood disease but also the broader systemic issues plaguing women's health care in New Zealand, where access to specialist treatment is increasingly out of reach for many.

Endometriosis affects an estimated one in ten women worldwide, including thousands in New Zealand, yet it remains underdiagnosed and undertreated. The condition involves tissue similar to the uterine lining growing outside the uterus, often on ovaries, fallopian tubes, or other pelvic organs. This misplaced tissue responds to hormonal changes, leading to inflammation, scarring, and excruciating pain that can mimic other ailments like irritable bowel syndrome or even appendicitis. For Thompson, the journey began in her teens with what she initially dismissed as "bad periods." Over the years, multiple visits to general practitioners resulted in prescriptions for painkillers and hormonal contraceptives, but no definitive diagnosis. It wasn't until a private ultrasound two years ago that endometriosis was confirmed, revealing extensive lesions and adhesions that had fused her organs together.

Desperate for relief, Thompson sought referral to a public gynecologist through her GP. However, her application was rejected by the Canterbury District Health Board (CDHB), which oversees public health services in Christchurch. The rejection letter cited "resource constraints" and prioritized cases deemed more urgent, such as cancers or life-threatening conditions. Thompson was advised to manage her symptoms through pain management clinics or consider private options, which she cannot afford on her part-time income as a retail worker. "It felt like they were saying my pain isn't real or important enough," Thompson recounted in an emotional interview. "I've been bedridden for days each month, unable to eat or sleep, and now I'm told to just cope?"

This rejection is not an isolated incident. Advocacy groups like Endometriosis New Zealand report a surge in similar cases, particularly post-COVID-19, as health systems grapple with backlogs. In Christchurch, wait times for non-urgent gynecological procedures can stretch to 18 months or more, forcing many women to endure prolonged suffering or seek expensive private care. Thompson's case underscores a gender disparity in healthcare, where conditions predominantly affecting women, such as endometriosis, polycystic ovary syndrome (PCOS), and chronic pelvic pain, are often downplayed or dismissed as "women's issues." Medical experts note that the average diagnosis time for endometriosis is seven to ten years, during which patients may undergo unnecessary tests or be mislabeled with mental health issues like anxiety or depression.

Delving deeper into Thompson's ordeal, her symptoms have escalated to include infertility concerns, as endometriosis is a leading cause of subfertility. She and her partner have been trying to conceive for over a year without success, adding emotional strain to her physical pain. "I dream of starting a family, but how can I when my body is a war zone?" she said. Attempts at self-management, including dietary changes, acupuncture, and over-the-counter pain relief, have provided minimal respite. Prescription opioids, while temporarily effective, carry risks of dependency and side effects like nausea and constipation, further complicating her life.

The public health system's rejection has broader implications for equity in New Zealand's healthcare landscape. The CDHB, like other district health boards, operates under funding pressures from the central government, with budgets strained by an aging population, rising chronic diseases, and the aftermath of the pandemic. A recent report by the Ministry of Health acknowledged gaps in women's health services, particularly in regional areas like Canterbury, where specialist shortages are acute. Gynecologists in the public sector are overburdened, with some handling caseloads double the recommended amount. This has led to triage systems that prioritize based on severity, often leaving chronic but non-life-threatening conditions like endometriosis on the back burner.

Experts in the field, including Dr. Elena Ramirez, a Auckland-based gynecologist specializing in endometriosis, emphasize the need for reform. "Endometriosis isn't just painful periods; it's a systemic disease that can lead to organ damage if untreated," Dr. Ramirez explained. "Laparoscopic surgery to excise the tissue is often the gold standard, but without timely access, patients suffer irreversible harm." In Thompson's case, delayed intervention could mean worsening adhesions, potentially requiring more invasive surgeries later, such as hysterectomies, which carry their own risks and emotional burdens.

Thompson's story has resonated with many, sparking online discussions and petitions calling for increased funding and dedicated endometriosis clinics. Social media platforms are flooded with similar testimonies from women across New Zealand, from Auckland to Invercargill, who describe being gaslighted by healthcare providers or forced into debt for private treatments costing upwards of $20,000. One woman shared how she remortgaged her home to afford surgery, only to discover the public waitlist had ballooned during her recovery.

The psychological impact cannot be overstated. Thompson has battled depression and isolation, feeling invalidated by a system that seems indifferent to her suffering. "It's not just the pain; it's the constant fight to be believed," she said. Support groups have become her lifeline, connecting her with others who understand the invisible burden of endometriosis. These communities advocate for better education among GPs, mandatory training on women's health, and government subsidies for diagnostic tools like specialized MRIs, which are often unavailable in public settings.

Looking ahead, there is cautious optimism. The New Zealand government, under Health Minister Dr. Ayesha Verrall, has pledged to address wait times through the Pae Ora (Healthy Futures) Act, which aims to centralize health services and reduce regional disparities. Initiatives like the establishment of a national women's health strategy are in the works, potentially including ring-fenced funding for conditions like endometriosis. However, critics argue that without immediate action, stories like Thompson's will multiply.

For Thompson, the fight continues. She is exploring crowdfunding for private surgery while lobbying her local MP for systemic change. "I don't want pity; I want action," she asserted. "No woman should have to beg for basic care." Her resilience in the face of adversity serves as a poignant reminder of the human cost behind healthcare statistics. As New Zealand grapples with these challenges, Thompson's experience illuminates the urgent need for a more compassionate, equitable system that recognizes the validity of women's pain and provides timely, accessible treatment.

In reflecting on the wider context, endometriosis research is gaining momentum globally, with studies linking it to autoimmune factors and environmental influences like endocrine disruptors. In New Zealand, collaborative efforts between universities and health boards are underway to improve diagnostic accuracy through biomarkers and non-invasive tests. Yet, for patients like Thompson, these advancements feel distant when immediate relief is denied.

Ultimately, this case exposes the cracks in a public health system that, while world-class in many respects, falls short for those with chronic, invisible illnesses. It calls into question priorities in funding allocation and the ethical imperative to treat all suffering with equal urgency. As Thompson awaits a potential appeal of her rejection, her story stands as a testament to the strength of those enduring in silence and a clarion call for change in how New Zealand addresses women's health. (Word count: 1,048)

Read the Full The New Zealand Herald Article at:
[ https://www.nzherald.co.nz/nz/christchurch-endometriosis-patient-rejected-by-public-health-system/HONJTT4Z2BECJHGYPNDBOANVQ4/ ]